John did everything in his power to ensure I had a room for a family emergency and I’m truly grateful for his service and assistance! Everyone at the front desk has been helpful and caring that I’m there for an emergency. We haven’t had time to spend by the pool, but it looks like a ton of fun! The dock is great to sit and relax, but I would bring some bug spray! I had room service and it came faster than I could imagine and was exactly what I was expecting! Truly grateful to have spent a few extra days here and maybe get to actually enjoy some relaxation time after the family emergency is over. It’s a great resort to have animals, and the patios off your room are amazing! It’s a quiet resort, and I truly appreciate that - it’s nice to go to sparkeys and then relax right around the corner at the resort! Thank y’all! Pictured are the nachos, less bacon and greens!

I paid close to $300 for one night here, and unfortunately, it was one of the most disappointing hotel stays I’ve had. The photos were very misleading compared to the room we actually received. The room was extremely outdated, had no view whatsoever, and honestly felt much more like a motel than a hotel in this price range. The worst part was the bed. It was incredibly uncomfortable—you could actually feel the springs while tossing and turning. I woke up with my entire body hurting after one of the most uncomfortable nights of sleep I’ve ever had at a hotel. I even called the front desk to see if we could switch rooms and was told that there are only around a few amount of rooms in the main building where the pool and nicer views are located, and those rooms were fully booked. That was especially disappointing after driving all the way from New York City and paying nearly $300 for the stay. The one positive was the location. There were food options nearby, beautiful scenery around the area, and Key West was about an hour or so away. But as far as the hotel itself and the room we received, I unfortunately can’t recommend it. For nearly $300 a night, I expected a significantly better room and, at the very least, a comfortable bed. I would not stay here again.

Great spot between Miami and Key West. Some good restaurants near by. Lots of parking. Nice view of the water across from hotel. Easy quick check in with Lewis. Nice layout of the property. Not the best or cleanest rooms. There were goldfish crackers in our bed. Sad face. And popcorn kernels on the floor by the door. So. Not the cleanest room. The seaweed smell is not the best in August. Pool, hot tub and Tiki Bar were nice and convenient. Breakfast was good and lots of seating…at least during off season. Hotel is apparently dog friendly.

This place is wonderful. We stay in a lot of Hampton Inns and this one is elevated for sure. The lobby area is expansive and beautifully decorated. The layout of the hotel is thoughtful and creative. AND they offer free use of newer washer and dryers! Free! After traveling for a week with a family I was looking to do laundry; I never expected such a clean space—and did I mention free!? They don’t offer free detergent, but some nice people even left some for the next person (I left mine as well!) Hotel is in a great, central location and the rooms are nicely updated. The balcony rooms are nice. We had a view of the garden. There was a rooster that made his home in there. It was cute! *No, he didn’t wake us up! The pool is decent. The breakfast is decent as well (typical continental offerings). The only complaint is the little “dock” area behind the hotel is dirty and smelly. I think they could work on beautifying it a bit. I would definitely stay here again!

Wonderful and affordable hotel to stay with your family. It feels safe and the staff is friendly and helpful. We spent 5 nights with kids and I would definitely recommend it. Always clean and wonderful smell. Parking is $10 per night and breakfast is delicious and convenient.

Day One & already 10/10!!! Li made something I thought was going to be a huge thing a simple switch. Staff is extremely friendly, room clean, in my opinion including a GOOD HOT breakfast is just the best. Very pleased!!!! Only “disappointment” is that you don’t really see the water like the photos make it seem because of the growth of the mangroves. But they do have a doc with chairs on it you can hang out at. Staff so kind

First and foremost is a HOMELESS WOMAN WAS ON SITE ALL DAY. She was in the pool area and gave me her sob story and then was hanging out at the desk area, vaping in a lounge area and in the front check in area "shopping". I talked to her because I was alone by the pool and she shared her story. Later on saw her and she was a bit off in the head and was rude to me. OKAY, so I'm not about to hurt any homeless person by forcing the issue to staff...but they CLEARLY knew she was there. I PAID TO BE AT A NICE HOTEL AND NOW I AM THE ONE WHO STARTS FEELING UNCOMFORTABLE. I had to avoid her and watch out for her. She seemed to be pan handling on the down low with other guests ALL Day. Unbelievable. Meanwhile in our room the air conditioner was soooo loud - on and off on and off all night. Terrible. Booked for 2 nights but the second day we were told we had to check out. Turns out they only booked 1 night so I had to go up to the front and rebook the 2nd night, which made us change rooms...which was fine since homeless lady knew where my room was plus better AC in this one. I am so disappointed that the homeless lady seemed more welcome then a paying guest. She said this hotel Let's them hang out here. Never again Hampton Hilton. Homeless in paradise- feel free to visit here, but paid vacationers not so welcome. Avoid this place.

We truly can’t say enough good things about our time here! Mr. Lee is an absolute star his helpfulness and genuine care consistently elevate our stay to the next level. A huge thank you to Ramone in the kitchen for being so attentive, and to Shelby, who was equally wonderful and accommodating. This team makes us feel so welcome, and we already can’t wait for our next visit!

Rip off no view,no beach,pool was freezing, smoking was difficult, bar was expensive, food was bar food and they charge 10$ a day to park. No refunds and we foolishly booked 2 weeks. Our room was semi clean headboard was ripped like someone had bashed a head in,housekeeping was only by request. Customer service was not helpful. It was a very expensive lesson.

I already miss this place. It is so peaceful. The man who runs this hotel is very nice and friendly. Everything from the pool, the rooms, the breakfast is very nice. I would definitely love to come back again.