I wanted to share our experience since I’ve seen many negative reviews. My family and I stayed here for a few days and found it to be a great base for exploring the area. Our room was spacious, clean, and comfortable. We enjoyed having two pools to choose from, and we especially loved being able to see fish and birds from the dock out back. The front desk staff were kind and informative. The only minor downsides were limited parking and the front desk closing at 5 p.m. Since check-in is at 4 p.m., I would recommend calling ahead if you expect to arrive after 5 p.m. Overall, we had a great stay and would come back if we venture to the keys again.

Staff were quick to resolve the issues we did have. (less than 10 minutes) The rooms are small, but we only needed them to sleep, so its not that bad. Water pressure is non-existant, microwave and mini-fridge is rusty inside, but they work great. mini-fridge has a large freezer, a/c works great

Good location. Rooms were fine other than just mildly warm water and low water pressure for showers. The front desk hours are not as posted. Took us a while to figure out how to check in as the instructions posted on the door gave a phone number but did not list the extension (it’s extension 4 by the way). The woman in the room next to us only got more toilet paper because we had extra. We didn’t get the parking pass until the day before we left so we just hoped for the best on ticketing. So I would say service could be improved.

We had a Pretty good Experience and I want to Share it here as the ratings are too low and negative in my opinion. We had a nice stay at Creekside Inn! Especially when you have a room facing the waterfront, the Balcony is just nice! The Service was good and reliable, or at least better than Expected for the Price. The Most important thing is in my optinion that This Motel is very good considering its cheap Price (no, you do NOT get cheaper accommodations on the whole Keys despite Camping sites or so, at least we did not) and the A1 is Not that Loud. For sure you cannot expact a Highly comfortable and Perfect Room for That Money (e.g. the fridge was a but loud) but when you can deal with Minor imperfections, I would definitely recomment this Motel!

We really enjoyed our stay at Creekside Inn. Checking in was easy. Office hours are limited, so make sure that you check in before they close which was 5 o’clock for our stay. The staff were extremely friendly and welcoming, which made a great first impression. This hotel uses keys and you get one per adult. Make sure if you have multiple door access, to your room, you DON’T LOCK YOURSELF OUT. Rooms were clean and comfortable; the mini fridge was larger in size and even had a freezer. The layout of the property was convenient. Having two pools was a plus, and the common chilling area was nice to have, including sun lounges and shaded picnic tables, a barbecue area and even a prep area which could be used as a fish-cleaning station. And parking right in front of the room made coming and going super easy. We saw a variety of fish in the canal and also manatees were around often and my friend even saw a dolphin. There are two restaurants one on each side. We went to one for their fresh crab claws, and the other we enjoyed some AMAZING Italian food and watched a show of pelicans congregate for a feeding from the local fishermen coming in. We had our dog with us during our stay and the property was very pet friendly. The only negative of our experience was that the ac unit that was over our bed dripped a bit and wet a pillow. Overall, it was a comfortable, practical, and affordable place to stay. We’d definitely return and would recommend it to anyone looking for a relaxed and well-equipped spot.

At check in the gentleman at the desk was very kind and informative. After we got to our room we noticed the fridge was leaking and the toilet would barely flush. They said they would send someone to fix these things. We were then told they would move us rooms and to go ahead and take our belongings and a key would be left for us, the room they were moving us to had a leaky shower and they needed to fix it first. So we gather all of our items, after we showered and got ready, loaded our car back up and then headed out to begin our day. As we are out enjoying our sunshine and day the Creekside Inn calls and says they cannot move our room because the shower cannot be fixed. So we asked for the fridge to be repaired and for fresh towels and bedding to be accommodated. They said this would be no problem. We arrived back at the room after 12am. Our door was left unlocked by what we assume was maintenance for the fridge. The towels we had to use to sop up the leaky fridge were still piled on the floor and the trash was still in the room. No fresh sheets or replacement of shampoos and conditioners. We had used these items when we first checked in and showered before we left for the day and packed up our entire room. So we rang the doorbell outside the office, called both numbers posted, left voice mails on both and emailed them. No response and no one available. We had to improvise with our beach towels so we could shower. The entire time we were there, 2 days, the internet did not work, we called and they told us it was working now and it wasn't when we got back and when we checked out. No TV because no internet also. So.we get to checkout day. We decide to call and speak to a manager about our experience. A woman answered and to be honest best way to put it, she argued and denied everything. She said she PERSONALLY went into our room with housekeeping and seen the room was serviced, the fridge was never leaking and the internet was working the entire time. Wow. Here's the best part. She offered 50% off our last night since we were still able to use the toilet and sink. I do not recommend this place. Had they taken accountability and not acted like we were lying, my review may have been better. We let them know we have call logs, we took photos of the room, which are time stamped, showing the dirty towels, bedding and trash along with the empty bathroom from the complimentary shampoo, conditioner, towels and wash rags and that we have the emails where we immediately made them aware we have no linens. It was only then the "manager" said she would do 50% off since we could still use the toilet. Unbelievable.

The worst hotel (more like a motel) of our lives—and yet we have stayed in more than 50 hotels since the start of our world tour. Even by the ocean, we have never experienced this level of humidity. The toilet paper, our clothes, the towels—everything was damp and smelled bad after just one night. The bathroom ventilation does not work, and the air conditioning cannot remove that much moisture from the room. The toilet clogs with every flush and leaks, flooding the bathroom. There is absolutely no thermal or sound insulation. Construction work has been going on for months (only at night, from 9 p.m. to 4 a.m.), making it impossible to sleep. The rooms are not cleaned upon arrival nor during the stay. Customer service is disastrous—you will lose your money. There are many hotels nearby. I strongly recommend paying €20 more so you can at least sleep and not have to rewash all your belongings

This place is most godliness filthiest place i have ever stayed. After the first 15 minutes walked in the room, my white socks were so black on the bottom I threw them away. Figuring that the rest of cleanliness would be of that equal. We laid towels on the floor for a walk way from the bed to the bathroom. If there would have been extra bedding we would have covered the whole room. I would have liked to test the rooms on the canal side because those were more expensive, but I dont have to worry about that because I will never go there again. Enter at your own RISK. SAY NO MORE

I realize that hotels do not wash the top cover of the bed every time somebody uses it, with that being said there was a booger on the top sheet right where it would've been touching someone else's face that was clearly obvious when we walked into the room. You could tell the room had not actually been "cleaned", there were Cheetos behind the toilet on the floor. Like others who have commented on this motel it is simple and easy to find if you have to stay here.

AVOID THIS PLACE AT ALL COSTS. You’re lucky you’re reading this before booking. We arrived around 11pm after calling at 9pm (no answer). The place was locked, no staff, no late check-in instructions, nothing. We were never told late arrivals would be locked out. Calls and emails went unanswered. We had to drive another hour to find a much more expensive hotel. Even the booking agent couldn’t reach them for two days, yet the refund was denied. We never stayed, they didn’t even have to clean the room and still charged us. Absolute joke. Would give negative stars if I could.