We've been coming to this resort every summer for over 10 years because it's been our family's annual vacation spot. Unfortunately, last year was when we noticed things really starting to go downhill. Last year, my entire family ended up using our own tools to remove sargassum from the marina ourselves just so we could launch boats and jet skis, with no assistance from the resort staff. I'll be including pictures of both last year's conditions and this year's. We came back this year hoping things would be different, but unfortunately they weren't. As soon as you arrive, you're greeted by the strong smell of sargassum along the beach. One of the main reasons we've continued staying here is because the resort offers a boat ramp. However, guests are charged a daily fee to use the ramp and keep their watercraft there. The resort has a water pump system that's clearly designed to keep the sargassum out of the marina, but it was turned off. I spoke with the office staff and pointed out that the pumps weren't running and that large amounts of sargassum had already washed into the marina as a result. As I'm writing this review, the pumps are still off. This has made launching and docking boats and jet skis extremely difficult, if not impossible. If guests are paying an additional daily fee for marina access, the resort should be maintaining it properly, especially when the equipment to prevent this issue is already installed. We understand that no one can control nature, but the resort can control whether the systems they have in place are actually being used. The staff has been friendly and attentive, and we've always enjoyed the resort itself, which makes this situation even more disappointing. We're not upset about the presence of sargassum itself we understand that's beyond anyone's control. We're disappointed that the resort isn't operating the very system designed to minimize the problem while continuing to charge guests for marina access. We genuinely hope management takes this feedback seriously, improves the marina maintenance, and ensures the sargassum prevention system is consistently operated so future guests receive the service they're paying for.

I love these style of places to stay! If you are looking for the trendy instagram hotel this is not the place... if you want old school Florida that has a super chilled vibe with great views this is the place for you

Bad experience overall and requesting a refund consideration. The shower was extremely small, and when sitting on the toilet, your leg touched the wall. It appeared the bathroom may have been altered without proper permitting or code compliance, with only about 3 inches between the toilet and wall. This made the stay very uncomfortable and frustrating. The curtains facing the courtyard were see-through, which made me feel unsafe and lacking privacy. In addition, the door lock only secured the bottom lock and not the deadbolt, creating further security concerns. The bedding was extremely hard and uncomfortable. The couch was acceptable, but the linen and furnishings felt very outdated.

I have been coming to Matecumbe Resort since I was a teenager with my parents, and it has always been one of our favorite places in the Florida Keys. The front desk staff is always welcoming and kind, and the rooms are very spacious especially the deluxe rooms. I honestly don’t understand some of the complaints because the deluxe rooms include a large balcony with a table, a decent-sized kitchen, and a comfortable living area that make the stay feel so relaxing and homey. My family and I also love the pool and dock area we always have fun fishing there lol. It’s very family and kid-friendly too, with a playground on site and outdoor games for everyone to enjoy. This place became one of our go-to spots whenever we visited the Keys and now I do the same with my husband. Keep up the amazing work we can’t wait to come back again soon! ????

It’s a nice little getaway and very clean. Staff very nice. Even the regulars who have timeshares are very quiet. We didn’t try the pool since we aren’t pool people. The location is awesome. only thing is I wish that they had a place where you could buy laundry salt for the washing machine otherwise it was great!

Great place to stay. Great location, views and things to do. Property offers kayaks and bikes to use for free. The heated pool is wonderful. They have a private beach, plenty of chairs, picnic table, hammocks, corn hole, ping pong, shuffle board and a park onsite. Boat docking area, covered free parking. Everything is great: no issues.

This place has potential!!!! Room is dirty, it needs a deep clean. Dust everywhere vents , base boards, fans, outlets and Furniture. Toilet bowl needed to be clean. Shower had sand in it. Had a smell. We tried to tell the front desk lady but wasn’t trying to hear it!!!!! Overall I would never stay here again!!! Also, towels need to be replaced. Smh

The deluxe room as described on Expedia is not at all what we expected. Said it was a deluxe room we had a room the was smaller then a one bedroom apartment and we had to climb a flight off stairs to get to the room which also was more mentioned. I personally wouldn't stay at the property again.

We booked the deluxe ocean view. They updated a few things but not fully remodeled. According to Expedia we should have had a walk in shower, it was a tub shower. The top blanket on bed looked not clean. So ocean views with walk in shower I would like to know what they call them if we have a deluxe. For 5 day stay @ $1666.00 it should be the best, not a step in bathtub with a broken soap holder.

Really great place!! Rooms are very clean (great cleaning staff), perfect honestly. Theres kayaks for you to use, and we did thank you and/or bikes you can use. We are a mile or 2 south of Robbies so I enjoyed a grouper sandwich. I hope to come back, I am enjoying myself. Nice people all around. Thank you