Our go-to place to stay when we go scuba diving. It’s right next-door to Rainbow Reef Dive Center and's a close drive to Conch Republic dive center - but what we favor is the large balcony, perfect.to dry out gear after a day diving. Kitchen is great to fix a quick breakfast before diving or to make dinner with fresh fish purchased on the island. (and then enjoying it outside on the balcony overlooking the canal and Sharkeys) I don’t give it a five stars because it’s a new and upscale resort, I give it a five star, because it checks all the boxes for everything I need on a scuba trip. Bonus- They allowed late checkout so we could shower before checking out when the dive boat returns late…and they give cookies at check in ?

Booked with hotel.com. Upon arrival place looked desolate. AFTER checking in and paying for the night, the clerk informed me the electric would possibly be out the next AM from 8:30-11:30 am and handed me a piece of paper stating so. The letter states there WOULD be a scheduled power outage at 8:30 am to 1:30 pm during our stay the next AM. We had just travelled for hours and were planning on sleeping in the next morning. This was all during a Heatwave of 95-100 degrees. NO way was I going to risk the heat. I asked right away for a refund, the clerk immediately turned foul and said we'd have to call who we booked it through. Spent over an hour with hotel.com, they were trying to confirm with front desk at which time she would not answer he phone. I am still waiting for them to answer the phone as my credit card company has been tying to reach them as well. Do not stay here! It is desolate, and staff was very rude. The sliding door was open and anyone could have crawled in from the pool area. Many Many RED FLAGS. We had a nice stay at the Hampton Inn just down the street. If I don't get my $ back, it will be the best money I ever wasted.

I don't know how they get 4 star and more! The rooms weren't clean. The floors not vacuumed well. Dog hairs on floor. Hair between the couch cushions. We were near the bar across the canal and well, it was loud. Maybe if it is your thing, fine. There was one staff who was nice, the rest... not really. You can find better places than this.

First off, the good, when we reached the property the front staff was very nice and helpful. They do have 24 hour service for anything that you need. Now for the bad, when me and my wife came back from dinner, there was a small roach on the bed, then we say live roaches in the kitchen and a few dead ones. I told them and they give me another room. The other room was right next to the original and when I went in the kitchen there were roaches in there also. I went back to the office and told them to give me another room on the opposite end of the building, since I wouldn't be able to find another hotel under short notice. The third room that was given also had roaches but we didnt see until we were checking out. Additionally, Some rooms have safes, not all the lights work, as well as the tvs. I know this because in one night I went to 3 rooms in one night. The linen is old and has many types of stains (pee, make up, bleach, tears). I hope I can upload pictures.

In February I booked a room for our trip in May. Paid in full through booking.com. The morning of our reservation this hotel calls me to tell me they are canceling our reservation because they have overbooked their rooms. No apology, just a matter of fact. They say it’s their standard practice to overbook. This hotel is so shady and unprofessional. No one should be giving Waterside Suites and Marina their business unless you are willing to have your room canceled last minute forcing you to pay a higher price at a hotel somewhere else on the day of. I had read a review of this happening to someone else at this hotel and I didn’t want to believe it, but it’s true. Don’t take your chances with this hotel because it’s very likely they’ll cancel your room when others call in last minute wanting a room and are willing to pay their higher price rate for same day reservations, and then canceling your reservation secured at a lower price. I called Booking.com to explain the situation and they refunded me in full. Here’s your warning to not make a reservation at Waterside Suites and Marina, it will ruin your vacation.

The Rainbow Reef dive shop is right next door which makes it convenient to dive or snorkel without driving. The air conditioner cools the house very quickly. The full kitchen allows you to prepare meals and the covered outdoor patio is nice to sit and dine/work. The patio and pool overlook the canal and it is fun watching the boats travel up and down the canal. This is a great value for the size of the rooms because it is like a tiny house with two floors. The large bedroom and bathroom were upstairs. The staff check in regularly to make sure everything is going well and if you need anything.

BEWARE******We stayed here this past week and didn't have good experience. 1st off There is no one to help with issues after 830-9p. One night the ac/furnace keep clicking on and off all night keeping us all up all night. Then someone showed up at 730-8 in the morning banging on our door. Never a text or call back. Was not happy after being up all night. Our shower basically trickled out. They did come and change out our shower head but there was little to no difference. It took forever just to get shampoo out of your hair. The floors in the shower were also dirty and grimy. The floors in our unit 130 were dirty in and there were no brooms to be had. They dropped off towels 1 time per our request but not once came to dump the garbage or change bedding even make up beds. Biggest upset is we came from MI and hoped to spend time at the pool the pool was closed 4 of the 5 days we were there NOT HAPPY for the amount we paid this was ridiculous! Would have totally understood if we would have been informed before hand. We would have stayed elsewhere.

Location is great, service is friendly, and rooms are perfectly adequate. I'm not going to mince words, the kitchen DID have cockroaches. That's the biggest issue we had. Everything else was great.

A bump from 3 stars to 4 for good value. Cleanliness needs improvement with attention to detail, but the important areas like the kitchen, bed and bathroom were clean. Good central location if you are staying in Key Largo. Very spacious “townhome style” with a full size bath upstairs off the master bedroom and a half bath on the lower floor with a nice kitchen and sitting areas. Every unit has an elevated private balcony off the kitchen overlooking the canal. Resort is far from traffic noise, but there is the occasional boat passing on the waterway, and nearby Sharky’s (a very loud music bar) open until 12. Ask for a room on the east end (the higher numbers) if you want to be on the quieter side. The walls also have poor sound detonation and you can hear the other guests. The guest laundry was not in service and I had to go to a nearby laundromat. The desk personnel was not very helpful but I was able to check in and out without any issues. If stairs are a concern, this place is not recommended. Plenty of free parking.

I was looking for a nice but economical place for a couple days in Key Largo and this place looked good. It definitely exceeded my expectations. The room is very clean, modern, and very spacious (two levels!) with a full kitchen, living room, and 1.5 baths. Staff is super friendly and accommodating. Highly recommend.