We had a fantastic stay at Amara Cay Resort! The resort was beautiful, the rooms were clean and comfortable, and the pool was the perfect place to cool off and relax. The highlight of our time at Amara was the “Fish Like a Local” experience with Patrick. He provided excellent service and made the experience so much fun for our family. It was definitely one of the favorite memories from our stay! The location was also perfect for exploring the Keys. It was an easy distance from both Miami and Key West, making Amara Cay a great home base for our trip. Wonderful service, beautiful setting, and a relaxing atmosphere—we would definitely stay here again!

The facility itself was very nice, our “water view” from room 406 meant leaning out over the balcony, looking past the parking lot to see a sliver of water. I understand that the $65/day resort fee may have been disclosed in the fine print at booking, but it was not made more upfront. Same with the $400 deposit at check in. Biggest issue was at check out. No baggage carts available on Monday morning at 8am? When I asked Christina the day shift supervisor, she essentially said “sorry, nothing I can do”. I had to hand carry luggage and packages including a flat of water from the 4th floor to that parking lot (6 trips I believe) right past the front desk, as Christina watched. You don’t have a process in place to keep an extra cart behind the front desk for this exact scenario? Or air tagged carts? Definitely not a good way to end a vacation. After check out, they sent me a “rate your stay” text. I posted there what I posted here, but of course the link is broken. Go figure. Would I book again? I don’t know. There are almost as many resorts in the keys as there are seafood restaurants. And I’m willing to bet they have plenty of luggage carts

My wife and I spent six days at this resort and unfortunately will not be returning. The hotel was under renovation during our stay, which might have been fine if the experience had been better overall, but it wasn’t. The biggest issue was the customer service. Every interaction with the front desk was unpleasant—staff were consistently rude, dismissive, and unhelpful. The bartenders were similarly unfriendly and made ordering feel like an inconvenience rather than part of their job. This really impacted our stay. The food was another disappointment. Everything we tried was poorly prepared—soupy, soggy, and overpriced for the quality. We ended up eating off-property whenever possible. Our room was average, but the beds were very uncomfortable, making it hard to sleep. The one positive was the bathroom, which was clean with strong water pressure and plenty of hot water. Several advertised amenities were either unavailable or not working, which was disappointing given the cost. If you’re visiting the Florida Keys, I’d recommend using this resort only as a place to sleep and spending your time exploring elsewhere. The area itself is beautiful, and the locals and fishing/charter guides were excellent. A standout was Pierre’s Restaurant nearby, which had excellent food, service, and atmosphere and helped salvage our trip. Overall, the Keys were wonderful, but between the renovations, poor service, bad food, and uncomfortable beds, this resort was the weakest part of our vacation, and we won’t be returning.

Terrible experience and horrible customer service by the front desk . We will not be returning and would not recommend this hotel to anyone. From the moment we arrived, the staff had an unfriendly attitude. Before our stay, we requested a room with a bathtub, but our request was not honored. We also asked for an early check-in, explaining that I am pregnant and I needed to rest. Despite this, there was no effort to accommodate us, and our room was not ready until just five minutes before the standard check-in time. This trip was supposed to be a special babymoon for my husband and me, but the hotel made no effort to make our stay comfortable or memorable. At checkout, we were informed about the resort fee. When we asked what it included, we were told it covered amenities and a water shuttle. However, no one mentioned the water shuttle at any point during our stay or at time of check in. Had we known about it, we would have used it. It was very disappointing to find out about this benefit only as we were checking out. Overall, the lack of communication, poor customer service on the front office and failure to accommodate even simple requests made this a very disappointing experience.

Great resort with amenities here and at their sister properties that are very clean and enjoyable. The grounds were kept so clean and all of the staff were so pleasant. Lynne at the coffee station every morning was so welcoming and sweet. We had a great time on the kayaks and Moya-Kay made us feel comfortable and was very friendly. I definitely recommend this resort if you are staying in Islamorada. Also less than 2 hour drive to Key West if you wanted to do a day trip. I will note that yes, check-in time is 4pm, but we have always been able to check in at least an hour early to other hotels and this hotel was very strict and made us wait until 4. Not a complaint and I understand it takes a while to clean and check people in, but just be aware and ready for that. No hooks, counters, or areas in bathrooms to even change if you wanted to use the amenities in the meantime, though they offered us to.

DO NOT BOOK A STAY HERE. I’ve stayed at many hotels and resorts throughout the Keys, and Amara Cay Resort was one of the most disappointing experiences I’ve had. We purchased day passes to celebrate my birthday, mainly because we wanted to spend the day kayaking. Once we went to their kayak station, we were told the kayaks were unavailable due to it being “too windy.” Since kayaking was the primary reason we booked the passes, we asked if we could cancel and use the nearly $500 elsewhere. We were told no. Later in the day, when conditions appeared calmer, we asked again about kayaking and were again denied. We then planned to enjoy the beach, only to discover that the “beach” is essentially a strip of sand leading to a seawall. There is no actual beach experience to enjoy. At that point, we decided to make the best of the day by using the pool and showering the kids afterward before heading home. Unfortunately, we learned there are no guest shower facilities available. In the end, we spent almost $500 to swim in a shallow pool. The resort failed to deliver on the amenities that influenced our decision to visit, and the experience fell far short of expectations. I would not recommend a stay here, especially if you’re counting on the advertised water activities.

OK, so it always starts at check-in not only are They kind and respectful that you may have just had the longest day of your life before you checked in. A to z If you don’t pay attention, you’ll miss something. There’s so many options here.! The attention detail at the desk started my entire vacation.i will post a picture of the young lady’s who checked me in…. Next, this place has two other hotels that you can use in their collection. They have a boat that goes between the three properties. They have a shuttle that goes (booze boat! )between the three properties. They have three of the best restaurants on the island, so if you’re not staying at hotels with amenities like this , I’m not sure if you’re having the Keys experience that I did… This Property made a single traveler, Safe and seen, which is very important, parking was free very accessible… The hotel is actually old, but looks extremely modern… Let’s talk about how clean these grounds were… That’s what I’m looking for. I hope you are too. Enjoy your stay.

Staff was extremely nice and helpful. They offer a lot of complimentary amenities so make sure to check their activities schedule to maximize your experience. Not all event are offered daily. They do have fishing available from the doc which is extremely convenient. It is catch and release her. You have to go off site if you want to keep your catch. You can bring your own rod or rent one for $17-30. Location is close to restaurants so you can explore and the complimentary bikes are very nice. You can visit the other sister resorts but we personally liked Amara Cay the best.

Amara Cay Resort in Islamorada was a wonderful place to stay for our wedding weekend. The property is beautiful, clean, and perfectly located, with a relaxed Keys atmosphere that made it feel like a true getaway for us and our guests. Everything from the rooms to the pool and beach areas was well maintained and comfortable. A special thank you to their event manager, Christopher, who was incredibly helpful, thoughtful, and responsive throughout the entire process. He went above and beyond to make sure everything was taken care of and that our stay — and our guests’ experience — was smooth and enjoyable. We’re so glad we chose Amara Cay and would absolutely recommend it to anyone visiting Islamorada, especially for a wedding or special event. ?

Just down for 3 days with a decent sized group. They accommodated all of us with ease and smiles. They set up a dinner for us in a wonderful, scenic venue on site. Service was top notch. Big shout out to Mr. Damien at the bar for being knowledgeable, kind and entertaining. Will go back, no questions asked. -Blue Moon