It’s quite unfortunate, but I feel compelled to provide this review. While the property appears appealing, they canceled my reservation without making a single phone call. I understand that they need to confirm my arrival, but sending an Expedia message is not an appropriate method. They could have easily called or sent an SMS. They told they're sold out and that was their solution, I ended up booking another property

The hotel is at a good location, the staff is friendly enough. There is a lady that makes omelets to order for breakfast. There is free off-street parking, which is a plus. But the layout is very strange, the rooms are around a courtyard. There are elevators at three of the corners, I drew the room furtherest from any elevator on the third floor so not happy with that.

The staff is excellent and the property is clean and well-kept. The $60+ “resort” fee is unnecessary and i received absolutely no value from it. The continental breakfast was not what I was expecting at all. I’ve had better at most any Marriott. The pool was nice, but why am I being charged for the use of the pool and breakfast when I’m already paying $500.00 night for a standard room. Seems like a money grab. I would suggest reviewing this fee. Otherwise, we enjoyed our stay and would not discourage anyone from staying here.

The rooms are nice, with a big bed, a balcony with views overlooking the main road but still quiet, there's a pool in the middle, and very polite staff. I came here for the half marathon and also to shop in tourist shops. The hotel is conveniently located within 15 minutes walking distance from the start of the race, the tourist shops on Duvall Street, all sorts of bars and also restaurants. There was a complimentary bottle of champagne in the room when we arrived. Great place, I would recommend for anybody wanting to experience a Key West vacation.

Pros: conveniently located. Breakfast w/ omelet bar. Salt water heated pool. Cons: filthy rooms. Walk around the room and your feet/socks get BLACK. yall need to mop the room. And i know yall dont because the cleaning crew doesn't even have a mop bucket with them. Wifi DOES NOT work IN THE ROOM. I dont like how I have to walk outside the room to get service or wifi. The wifi they even offer doesn't work.

A Fantastic Stay at Silver Palms Inn! I had a truly wonderful experience at Silver Palms Inn. From the moment I arrived, the service was exceptional—every staff member was incredibly friendly, welcoming, and helpful. The room was spotless, the beds were super comfortable, and I felt right at home. One of the highlights was the breakfast—especially the omelette, which was delicious and made my mornings even better. It’s clear that the team here takes pride in providing a great guest experience. I would absolutely recommend Silver Palms Inn to anyone visiting the area, and I’ll definitely be staying here again!

I recently had a business meeting in Key West. I made my reservation based on location and price. I was pleasently surprised by both. This boutique hotel is a gem. Just off Duval St yet close enough to walk. Covered parking is a luxury most hotels do not have. I highly recommend checking this hotel out if you are planning a trip to Key West.

I had a wonderful stay here and would definitely recommend this place to anyone visiting the area. The location is very central, making it easy to reach restaurants, shops, and all the main attractions. The staff were friendly, helpful, and professional, always ready to assist with anything I needed. The room was clean and comfortable, and the cleaning staff did a great job keeping everything spotless throughout my stay. Also, having free parking big advantage Everything went smoothly, and I didn’t experience any issues at all. Overall, it was a great experience, and I would happily stay here again in the future.

The property is very welcoming, clean, and well maintained. The rooms are spacious, bright, and equipped with all comforts. Great location, close to the center but still quiet. The staff was kind and helpful, always ready to assist. Breakfast was varied and of good quality. A pleasant and relaxing stay, perfect to enjoy the Key West experience.

Stayed 3 nights. Great location. Nice clean rooms. Staff were extremely helpful and attentive. Omelet lady was lovely. Makes them to order. Great breakfast. Didn’t use pool but it was immaculately clean. The reception staff went above and beyond to make our stay as comfortable as possible. Housekeeping staff were wonderful. Highly recommended!