Rooms are smaller but the location of the hotel to just about everything we wanted to do was worth it! Pool was nice. Not sure why so many chairs were “reserved” for people who never came but overall nice umbrellas to offer some shade. Hotel staff were very friendly and helpful. Definitely recommend to stay here.

The hotel is in a GREAT location! Right off duval, we parked our car at the hotel lot and never had to use it the whole time we were there. We either walked or biked to everything! The hotel offers complimentary bikes that were so nice and convenient! Loved the lobby area, looks so nice! Our room was on the third floor. We visited Key West in June where it is in the 90s during the day. When we got back to our room the first day we had the AC set to 68 and it would not get lower then 75. After walking around, exploring in the heat all day all we wanted was to be able to cool off. We gave it some time but before we went to sleep we called down and they sent someone up who was so nice but couldn’t fix the AC problem so he brought us a box fan. I am so so grateful he was at least able to offer that. The temperature in the lobby vs when you stepped off the elevator onto our floor was very noticeable. Our room was very nice, had a mini fridge, bathroom and shower were great. The only complaint I have is the AC which is pretty significant especially when traveling to South Florida, it was pretty uncomfortable. If the AC was fixed I would 100% stay here again and give it a 10/10!

Such an amazing stay, me and my girlfriend were staying here for our anniversary and Aphrodite from the front desk made out stay so amazing. The rooms are so cozy warm and clean. The food is SOOOOO good and the bar made it even better. Hands down one of the best places to stay in the key. Also the location can't be beat, I'm talking supper convenient and a few minutes walk from anywhere in key West. 6/5 would stay again.

We had a wonderful experience! While sitting at the bar, the manager Eric took the time to stop by and check on us, which was such a nice touch. They were friendly, attentive, and genuinely seemed to care that we were enjoying our visit. Great customer service like that makes all the difference. The atmosphere was welcoming, the staff was fantastic, and we felt truly valued as guests. We'll definitely be back!

We just returned from an unforgettable stay at the La Concha Key West and I cannot recommend it highly enough! I surprised my husband for his 65th birthday, and from the moment we arrived, everything exceeded our expectations. A huge thank you to Jennifer Robino, the Lifestyle Concierge Manager, who was absolutely fantastic to work with. She went above and beyond to make this celebration so special. When we checked into our room, we were blown away—beautifully decorated with balloons, a thoughtful card, and even a delicious slice of key lime pie waiting for my husband. Such a personal and memorable touch! Our room was gorgeous—spacious, chic, and featured a large private balcony that made it even more special. The entire experience felt luxurious yet warm and welcoming. Also, the location is fantastic! We truly had the best time and felt so well taken care of throughout our stay. If you’re looking for a place in Key West that delivers exceptional service and unforgettable experiences, this is it. We can’t wait to come back!

Stayed here for our 25th anniversary trip. The hotel was absolutely beautiful! The rooms were spacious enough for the two of us, clean & comfortable. The staff were always friendly & helpful. They went out of their way to make our anniversary trip feel special. The location on Duval Street is perfect being pretty much right at the midpoint so it was an easy walk for both North & South Duval. We ate breakfast in the hotel every morning & honestly was one of the best meals of the week! Had a nightcap in the bar pretty much every night too & the Signature Mojito & Papa's Old Fashioned were some the best cocktails I've ever had.

We had an amazing stay from beginning to end. The newly renovated hotel is beautiful. We enjoyed all the amenities, including the mojito tasting, pool, and bicycles which are included in our stay. The bar hands down has the freshest and tastiest craft cocktails in Key West. The Cuban sandwich was also amazing, which is saying a lot coming from Tampa natives. The location is central to everything on Duval and a quick bike ride to the beach. Max the bellman was super helpful with the bikes and getting us transportation to the airport and Jennifer was very accommodating and took us for an impromptu tour to visit their gorgeous concierge level rooms. We will be coming back in the future!!

We had such a great stay at La Concha. The location is perfect and you really can’t beat being right in the middle of everything. The hotel has a fun vibe but still feels comfortable and relaxed. Our room was clean, the staff was welcoming, and overall it just made the trip easy and enjoyable. Huge shout out to Felix on the engineering team for jumping on a couple small issues we had and fixing them quickly. He was professional, friendly, and made sure everything was taken care of right away. That kind of service makes a big difference. German at the pool bar was awesome. Great drinks, great personality, and he definitely helped set the tone for some fun afternoons. And Christian at the lobby bar was great. Super friendly, attentive, and makes a great drink. Such a good dude.

Amazing Stay at La Concha I recently had an incredible experience at La concha from 2/12/26 to 2/15/26 and I can’t stop raving about it. This was one of the best hotel stays I’ve had, thanks to exceptional service, comfortable accommodations, and thoughtful touches that made our trip truly memorable. The Moment We Arrived Warm and efficient check-in. The Room Suite 562, impeccably clean with a modern, calming design. Comfortable bed with premium linens and a flawless climate control system. Spectacular view, of the pool area. Dining and Amenities Breakfast: With the most amazing service from Geraldine was top notch

If you're wanting to be right in the middle of the action and walking distance to all of Duval St, this is the place to be. The staff were very friendly and accommodating. The room left a little something to be desired for the price point, but it's not a new hotel so set expectations accordingly despite the notes of recent remodel work. I had a room with a balcony overlooking Duval street which came with equal amounts of people watching and the resulting noise. The pool is nice, but very small so get there early to get a chair. No regrets for the stay, but will entertain other options for my next trip.